Receptionist Guide

1Handle the diary

1. Open Appointments. Pick a date to see the day.
2. Confirm Pending bookings so customers know they are in.
3. Change a booking to Cancelled if the customer cannot come. Use Completed when the visit is done.

2Walk-ins and the waitlist

1. Open Waitlist and tap Add walk-in. Enter their name, contact, service and barber.
2. When a chair is free, tap Seat now. Remove anyone who leaves.

3Look after clients

1. Open Customers and search by name, email or phone.
2. Tap Edit to correct details, or Add to create a client for a phone booking.

Tip: Always take a phone number. It is how the barber reaches the client.

4Sign in and keep your password safe

1. Go to Sign in. Use the email and password you were given or chose.
2. If you were given a temporary password, you will be asked to choose your own the first time. Pick something only you know.
3. Forgot it? Choose Forgot password. If no email arrives, write to the support address in the footer and they will reset it.
4. Always Sign out on a shared phone or computer.

5Put it on your home screen

The Chair App installs like an app, with no app store.

1. On Android or desktop Chrome, tap Install in the banner at the bottom of the page, or choose Install app from the browser menu.
2. On iPhone, open the page in Safari, tap the Share button, then choose Add to Home Screen.
3. Open it from your home screen. It runs full screen and remembers you.

Tip: Every salon, and every barber, is its own app. Install the one you use most.

6Make it easier to read

1. Scroll to the footer and tap Display.
2. Choose Light, Dark or Auto for the theme. Pick A+ or A++ for larger text.
3. Turn on High contrast or Reduce motion if you need them. Your choices are remembered on this device.