Owner Guide

1Set up your salon

Everything here is under Settings in the dashboard.

1. Business info: add your name, description, phone and email.
2. Branding: choose your colours and typeface, and upload a logo and cover image. Your public page and booking use them.
3. Pricing: choose your currency.
4. Location: drop a pin so customers can find you on the map and by distance.
5. Tap Save settings.
6. Share your salon: tap Link and QR code to copy your booking link or download a QR to print.

Tip: Add a logo and a location first. Salons with both appear far better in discovery.

2Add your services

1. Open Services. Create categories such as Cuts or Beard.
2. Add each service with a price and duration. Photos help.
3. If only some barbers do a service, choose them in the service. Customers will only be offered those barbers.

3Add your barbers

1. Open Barbers and tap Add barber.
2. Enter their name, bio, specialties and photos. Choose their working hours for each day.
3. Use App link on a barber to get their own link and QR code. Customers who open it can book that barber and install their app.

Tip: Print the QR code for the mirror or business card. It opens straight to booking with that barber.

4Invite your team

1. Open Staff and add a receptionist or barber.
2. The app creates a welcome PDF with their sign-in details, a guide for their role and QR codes. Print it or send it privately.
3. They sign in with the temporary password and must choose their own straight away.
4. Lost access? Use Reissue access to give a new temporary password. It signs them out everywhere.

5Run the day

A red number on the Appointments tab (and in the browser tab title) shows bookings waiting for you to confirm.

1. Appointments shows bookings by date. Filter by status and change a status from the list.
2. Confirm Pending bookings. Customers can cancel their own upcoming bookings online, and you will see them as Cancelled. Mark visits Completed when done; that is when loyalty points are earned.
3. Add walk-ins on the Waitlist and seat them when a chair frees up.
4. Customers keeps your client list. Search, add or edit a client, or tap Export CSV to open it in a spreadsheet.
5. On Appointments, tap Export CSV or Print for the day’s list.

6Grow your reputation

1. Posts: share photos of your work. They appear on your page and the Stylist feed.
2. Reviews: read what customers say. You can hide a review that breaks the rules.
3. Analytics: see bookings, busy days and what sells.

7Put it on your home screen

The Chair App installs like an app, with no app store.

1. On Android or desktop Chrome, tap Install in the banner at the bottom of the page, or choose Install app from the browser menu.
2. On iPhone, open the page in Safari, tap the Share button, then choose Add to Home Screen.
3. Open it from your home screen. It runs full screen and remembers you.

Tip: Every salon, and every barber, is its own app. Install the one you use most.

8Sign in and keep your password safe

1. Go to Sign in. Use the email and password you were given or chose.
2. If you were given a temporary password, you will be asked to choose your own the first time. Pick something only you know.
3. Forgot it? Choose Forgot password. If no email arrives, write to the support address in the footer and they will reset it.
4. Always Sign out on a shared phone or computer.

9Make it easier to read

1. Scroll to the footer and tap Display.
2. Choose Light, Dark or Auto for the theme. Pick A+ or A++ for larger text.
3. Turn on High contrast or Reduce motion if you need them. Your choices are remembered on this device.